E-cigarette Faqs
What is an Vape?
A vape, commonly referred to as a vaporizer, is a battery-powered device designed to heat a formulation to produce vapor, which is then inhaled by the user. Vapes are available in a wide range of shapes and sizes, providing a smoke-free alternative to conventional tobacco products.
CAN I RECYCLE MY vape?
Yes, e-cigarettes and their components can be recycled to reduce environmental impact. Many manufacturers offer recycling programs, and local recycling centers may accept e-cigarettes for proper disposal. Remember to remove the battery and any e-liquid before recycling.
WHY DID THE vape LEAK OVERNIGHT?
This depends on many factors. Please contact our service department for details.
Why does the vape light not light up and smoke emit?
The battery is not charged. Please use the supplied charger to charge the battery. Do not charge more than 4 hours at a time, otherwise the battery may be damaged.
Why does the taste change after multiple refills?
Because the spool head in the cartridge has a limited life. After repeated use, the cotton and heating material inside the bobbin head will become ineffective and even cause dry strikes. If you notice the odor disappearing as a result, this usually means the cartridge is nearing the end of its life.